I've designed high-stakes financial workflows that improve completion, clarity, and confidence while helping reduce reliance on support channels.

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Automatic Payment Plan

UX/UI Design, Remote Facilitation, Optimization

Hero image featuring a website on the laptop

Automatic Payment Plan

UX/UI Design, Remote Facilitation, Optimization

Hero image featuring a website on the laptop

Automatic Payment Plan

UX/UI Design, Remote Facilitation, Optimization

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Managing Recurring Funds Transfer

UX/UI Design, Strategy, Remote Facilitation

Image with a big purple logo and black background

Managing Recurring Funds Transfer

UX/UI Design, Strategy, Remote Facilitation

Image with a big purple logo and black background

Managing Recurring Funds Transfer

UX/UI Design, Strategy, Remote Facilitation

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Clarifying System Errors on Member Home

UX Strategy, Research, Behavioral Analysis

Hero image featuring the app on a phone device

Clarifying System Errors on Member Home

UX Strategy, Research, Behavioral Analysis

Hero image featuring the app on a phone device

Clarifying System Errors on Member Home

UX Strategy, Research, Behavioral Analysis

Education

Texas State University

Bachelor of Fine Arts, Communication Design

Nielsen Norman Group

Certification in User Experience with a UX Research Specialty

Conversational Academy

Certified Conversation Designer

Into Design Systems

2026 AI Hackathon Participant